1. Introduction
Welcome to Oomira. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how Oomira Holdings Inc. (“Oomira,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our services.
2. Information we collect
Information you provide:
- Account information (email address, name)
- Payment information (processed securely through Stripe)
- Content you create, upload, or share through our services
- Communications with us (support requests, feedback)
Information collected automatically:
- Usage data (features used, actions taken)
- Device information (browser type, operating system)
- Log data (IP address, access times, error logs)
- Cookies and similar tracking technologies
- Session recordings: We record product layout and interactions (including clicks and navigation) using OpenReplay so we can diagnose issues and improve usability. Visible text, typed values, network data, and console logs are obscured in the browser and are not sent with the recording. Recordings are accessible only to Oomira staff, are not sold or shared with advertisers, and are retained for up to 30 days. You can ask us to stop recording your sessions at any time by emailing [email protected].
3. How we use your information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security vulnerabilities
- Comply with legal obligations
4. Information sharing and disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We share information with third-party service providers who perform services on our behalf (e.g., Stripe for payment processing, Supabase for data storage, Anthropic for AI services).
- Legal requirements: We may disclose information if required by law or in response to valid legal requests.
- Business transfers: In connection with any merger, sale of company assets, or acquisition.
- With your consent: We may share information with your explicit consent.
5. Data security
We implement appropriate technical and organizational security measures to protect your information. This includes end-to-end encryption for sensitive data, secure data transmission (HTTPS/TLS), regular security audits and monitoring, and access controls and authentication measures. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
7. Your rights and choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Export: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, please contact us at the email address provided below.
8. Cookies and tracking technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.
9. Children's privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International data transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective” date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Oomira Holdings Inc.
1211 Foreman Road
Port Carling, ON P0B 1J0
Canada
Email: [email protected]
Oomira Holdings Inc. was incorporated in Ontario, Canada on 2025-06-03, and operates as Oomira. It was founded by Katherine Homuth. More at who is behind Oomira.