Organizational memory
What is organizational memory?
Organizational memory is the usable record of what happened inside and around a company. It includes people, decisions, customers, campaigns, products, relationships, events, and the evidence that explains why a team believes each claim.
A wiki stores pages. Organizational memory stores the company story those pages only partially describe.
Search retrieves artifacts. Memory resolves what those artifacts mean together.
Memory has to survive turnover, stale systems, public changes, and new evidence.
Why companies lose memory
Companies usually have the evidence somewhere, but the evidence is split across emails, meetings, documents, CRMs, spreadsheets, public websites, and people. The work is not finding one file. The work is reconstructing a coherent answer from pieces that may disagree.
What Oomira means by memory
Oomira treats memory as a dated, sourced model of company reality. A fact can be current, historical, superseded, exact, approximate, private, public, or still missing evidence.
Why reality matters
Company memory is only useful if it keeps up with reality. Records drift after people leave, companies pivot, customers churn, vendors change, and public evidence supersedes old claims.
Questions this helps answer
- What happened here?
- Who was involved?
- What changed since the record was entered?
- Which source should we trust now?