# Oomira Terms of Service

Effective October 2026.

## 1. Acceptance of terms

By accessing or using Oomira's services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

## 2. Description of service

Oomira shows a company what AI agents say about it. Our services include but are not limited to:

- The questions: the major AI agents are asked about a company, cold, and each answer is shown in full, marked for you, mixed or against you, and traced to the pages the agent opened to write it
- Your site, as a machine reads it: the site is fetched the way an agent fetches it, and what is readable, what agents opened and what they could not reach is reported
- Tests: for a question you choose, what to change on your site and why, designed when you ask for it and designed again when you ask
- Rechecks: a question can be asked again after a change ships, within the re-asks that come with the question or with your plan. Nothing is asked again unless you ask for it
- On Enterprise plans: the fact check (the answers checked against a sourced, dated record of your company), the claim analysis, follow-up questions, site checks across subdomains, and several brands or markets

## 3. User accounts

You may need to create an account to access certain features. You agree to:

- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access

Account types:

- **Without an account:** A first question can be asked with no account and no card. A daily per-address rate limit applies, and the answers it collects are kept.
- **With an account:** The same answers, carried over in place, plus your dashboard.
- **Paid plans and one-time purchases:** The plans, and the single question bought on its own, described at [oomira.com/pricing](https://oomira.com/pricing). What each includes is stated on that page, and that is what applies.

## 4. Acceptable use

You agree not to:

- Violate any laws or regulations
- Infringe on intellectual property rights of others
- Upload malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the service or servers
- Use the service for any illegal, harmful, or abusive purposes
- Place automated load that degrades the service for others, or evade rate limits, usage allowances or authentication on paid surfaces
- Reverse engineer or attempt to extract source code
- Use the service to harass, abuse, or harm others
- Impersonate any person or entity

## 5. Payment and billing

Paid subscriptions are billed on a recurring basis according to your selected plan. All fees are in U.S. dollars unless otherwise specified. Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all applicable fees.

Subscription fees are non-refundable except as required by law or as explicitly stated in your subscription agreement. You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period.

Questions, tests and re-asks included with a plan are counted separately, per calendar month, and do not carry over to the next month. A question bought on its own is a single payment, not a subscription, and it, its test and its re-asks are kept until used.

## 6. Intellectual property

You retain all rights to the content and information you provide through our services. By using our services, you grant us a limited license to store, display, and process it solely to provide our services.

The Oomira service, including all software, designs, text, graphics, and other content, is owned by Oomira Holdings Inc. and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our explicit permission.

## 7. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our [Privacy Policy](https://oomira.com/privacy), which is incorporated into these Terms by reference.

## 8. Termination

We may suspend or terminate your access to our services at any time, with or without notice, for:

- Violation of these Terms
- Fraudulent, illegal, or harmful activity
- Non-payment of fees
- A legal or regulatory requirement, or a risk to the security or integrity of the service

Your answers, and the evidence behind them, belong to the company or person they describe, and can be exported at any time, including before or after termination.

Upon termination, your right to access and use the services will immediately cease. We may delete your account and content, though we will make reasonable efforts to provide you with an opportunity to retrieve your data.

## 9. Disclaimers and limitations of liability

Our services are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure access to our services.

To the maximum extent permitted by law, Oomira Holdings Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use our services; any unauthorized access to or use of our servers; any interruption or cessation of transmission; any bugs, viruses, or trojan horses transmitted through our services by any third party; or any errors or omissions in any content.

## 10. Indemnification

You agree to indemnify, defend, and hold harmless Oomira Holdings Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

## 11. Governing law

These Terms shall be governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Ontario, Canada.

## 12. AI services and data processing

Our services use artificial intelligence provided by third parties, including Anthropic, OpenAI, Google and Perplexity. By using our AI features, you acknowledge and agree that:

- Your inputs may be processed by third-party AI services
- AI-generated outputs may not always be accurate or appropriate
- You are responsible for reviewing and validating AI-generated content
- We are not liable for decisions made based on AI-generated outputs

Your inputs are not used to train AI models, by Oomira or by these providers, which we use through their commercial APIs. Every provider that processes information for Oomira, and where, is listed in section 5 of our [Privacy Policy](https://oomira.com/privacy).

## 13. Third-party services

Our services may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.

Answering a question about a company means opening pages on the public web, including pages that company does not own. Oomira keeps the text of what was read as the evidence behind an answer, so a sentence can be traced to the page that produced it, and shows that evidence to the company the answer is about.

## 14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

## 15. Entire agreement

These Terms, together with our Privacy Policy and any additional terms you agree to when using specific features of our services, constitute the entire agreement between you and Oomira Holdings Inc. regarding your use of our services.

## 16. Contact us

If you have any questions about these Terms of Service, please contact us at:

**Oomira Holdings Inc.**  
Ontario, Canada  
Email: [legal@oomira.com](mailto:legal@oomira.com)

Oomira Holdings Inc. is registered in Ontario, Canada and operates as Oomira. It was founded by Katherine Homuth.

Canonical HTML: https://oomira.com/terms
